Frequently Asked Questions

Find answers to common questions about our heritage footwear

How do I determine my correct size?

We generally recommend sizing down a half size from your standard Brannock device measurement for most of our lasts. Please refer to our detailed Sizing Guide for specific last comparisons.

What is the typical lead time for Made-to-Order boots?

Custom and Made-to-Order boots typically require 8 to 12 weeks for production, as each pair is handcrafted by our skilled artisans.

Can Truman boots be resoled?

Yes, our boots feature stitchdown or Goodyear welt construction, making them fully resolable by any qualified cobbler once the outsole wears down.

Do you offer international shipping?

We ship worldwide via DHL Express. Please note that international customers are responsible for any applicable duties and taxes upon delivery.

How should I care for my leather boots?

We recommend regular brushing to remove dirt and applying a high-quality leather conditioner every 3-6 months depending on wear and leather type.

What makes Truman boots different from mass-produced footwear?

We source premium hides from the world's best tanneries and utilize traditional construction methods that prioritize durability and long-term comfort over speed.